Delivery & Returns


Shipping:

We aim to dispatch all orders either on the day of placing order (if ordered before 2pm) or the following working day.

Standard UK Delivery (Royal Mail 2-3 business days from dispatch) 

Postage & Packaging £2.50 & Standard Letter Size: £1.50 

If you need your order quicker than our standard shipping times, please contact us directly and we will do our best to get the order out as a priority using Tracked Express Next Day UK delivery (1 business day from dispatch) £6.00 

EU Tracked shipping: £12.50 

International tracked: £12.50 

Returns:

We hope that you are very happy with your special Skippy Lou delivery but also understand that sometimes items do need to be returned. If you do wish to send anything back or exchange then all items must be returned back new, unworn, unused and in the original Skippy Lou packaging within 30 days of the order being shipped. We will unfortunately not be able to accept any returns where our policy has not been met.

Simply contact hello@skippylou.co.uk and we will assist you with arranging the return free of charge in the UK.

If you have received a damaged or wrong item then please contact us with a photo of the damaged or wrong item, your order number found on your invoice alongside your name and contact details and we will respond within 24 hours.